Arrakis - DHD Troubleshooting

Do you need additional help beyond the training material? Let us know, and we will be happy to assist. Depending on your support plan, we can help with training or troubleshooting. Please read the important details on the right, that outline what support is available for your product.

Please fill out the form below, and a support staff representative will get back to you within 24 to 48 hours (during business hours).

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Windows 10

Windows 8

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Automation System:* (Required)

Digilink-HD

Digilink-Xtreme

New~Wave

New~Wave Lite

DHD-Live

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Digilink-HD

Monthly / Yearly Users - EMAIL & PHONE SUPPORT is available:

Monday - Friday (Excluding Holidays)

8am - 4:30pm MST

970-461-0730

Digilink-HD x311

Buyout option - EMAIL & PHONE SUPPORT is available:

The first year of customer support is included for those who own the Digilink-HD automation system. Additional training, or support may cost extra after the initial year.

If it is past the initial year of purchase, you may request training (or get help with troubleshooting) by filling out this form.