Support

Parts Orders                  Get the right part

We're here to help

Spilt Coffee on the console...

 

Don't panic, there's solutions. The first step is to assess your situation and figure out your options. Our Console support division is friendly and extremely knowledgable. We have seen just about every situation and would be glad to help you get your board working again. Simply call our support department, let us know the situation and we can help you with your parts order.

 

Console Support

 

Phone: 970.461.0730 extension 316

Email: consolesupport@arrakis-systems.com

Hours: Monday - Friday

            8:00am - 4:30pm (Mountain Standard Time)

            Excluding standard United States Holidays

 

Parts Orders

 

We sell parts for all our current selling consoles, as well as many of our older series. Due to obselecence, some parts may not be available, or may take longer than normal to ship. Check with the console support department for more information. Consoles that we currently provide parts for are:

 

ARC-8

ARC-10 Series

ARC-15

MARC-15 Series

X-Mixer Series

Nova

Revolution Series

1200 Series

12000 Series

SC Series - 150, 500, 1500, 2000, 2100, 5000, 10000

 

 

Payment options:

 

There is a $25 processing fee for all parts orders.

 

All parts orders require prepayment. We will not be able to ship until we have received payment in full.

 

Credit Card - We accept all major credit cards.

 

 

 

 

Check - Orders cannot be processed until after the check has cleared. Please mail your check to:

 

attn: Parts Department

6604 Powell St.

Loveland, CO 80538

 

Be sure to include a copy of the PO and write the PO number on the check.

 

Wire Transfer - there is an added $25 fee for all wire transfers. Contact our support division for wire transfer information.