ARRAKIS SYSTEMS Support
Automation
Automation
Automation
Consoles
Consoles
Consoles
Furniture
Furniture
Furniture
Other
Other
Other
Contact
Automation Support
Phone: 970.461.0730 extension 332
Email: support@arrakis-systems.com
Hours: Monday - Friday
8:00am - 4:30pm (Mountain Standard Time)
Excluding standard United States Holidays
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Phone Training Sessions
New to our product? Let us train you in our exclusive training sessions
We offer Phone Training Sessions where we may log on to your PC and teach you and your staff the basics of the software. These training sessions are an excellent way for getting quick answers and helping getting you started
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Manuals
For the most extensive resource in learning your product
One of the best resources is the instruction manual. These manuals contain all necessary material for learning the software and hardware. Go to the manuals page to see all the latest information on your automation system.
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Video Tutorials
An exceptional way to learn your software
Want to learn at your pace at any time of the day or night? Video tutorials are the way to go. These allow the user to train at their pace and receive visual style training. Go to the video tutorials page to see all the latest videos on your automation system.
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Troubleshooting
Fix it Solution Center Check out our Fix it Solution automated help. This online, 24x7, automated help takes common problems and walks you through the steps to correct the issue you may be experiencing.
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Unlocking Software
Need to unlock your software?
Depending on your software and your program, you will need to unlock your software. Click on the Learn More button to find out more.
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Software Update
Need a software update?
Check and see if you are on the latest version of software. Click on the Learn More button to find out how you may update or upgrade your software:
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Warranty
Your investment is protected!
Depending on your product and purchase method, you are protected against defects. Go to our warranty page to see how you may have peace of mind.
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Factory Training
Visit us in Colorado, and learn about your product
We regularily conduct training's at our factory and want to meet with you and your staff. Visit this page to see how our factory trainings work and when you can visit us!
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On-Site Training
Can't come to us? Well then we can come to you!
Learn how you can schedule a time with one of our Tech's for training you and your staff.
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Customer Support Feedback
Let us know how we are doing
Arrakis Systems takes pride in our customer support and want your recommendations and feedback. Our customers are our #1 priority, so please let us know what we can do to improve your experience.
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Product Feedback
Let us know how we are doing
Arrakis Systems takes pride in our product and want your recommendations and feedback. Our customers are our #1 priority, so please let us know what we can do to improve your experience.
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Parts Orders
Need parts for your board?
We have a wide collection of parts for your board. Go to this page to see how you may make a parts order
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Warranty
Your investment is protected!
Depending on your product, you are protected against defects. Go to our warranty page to see how you may have peace of mind.
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Manuals
An exceptional way to learn about your Console
Want the most extensive information about your board, find a .pdf manual of your console. Here is a collection of the latest manuals for your board:
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Schematics
Need a Schematic?
Service schematics for your console may be found by going to the manuals page. If you do not see the schematic for your console, please contact consolesupport@arrakis-systems.com
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How to Guides
Need Answers, Here is some material that can help These How To guides are an excellent help in teaching the basics of wiring, grounding, cabling, audio levels and much more:
Product Feedback
Let us know how we are doing
Arrakis Systems takes pride in our product and want your recommendations and feedback. Our customers are our #1 priority, so please let us know what we can do to improve your experience.
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Manuals
An exceptional way to help you setup your furniture
Every set of Furniture comes with an installation manual included with the shipment. To request another copy please contact furnituresupport@arrakis-systems.com
Warranty
Your investment is protected!
Depending on your product, you are protected against defects. Go to our warranty page to see how you may have peace of mind.
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Contact Information
General
Phone: 970.461.0730
Fax: 970.663.1010
Email: arrakis@arrakis-systems.com
Hours: Monday - Friday
8:00am - 4:30pm (Mountain Standard Time)
Excluding standard United States Holidays
Sales
Phone: 970.461.0730 extension 309
Email: sales@arrakis-systems.com
Automation Support
Phone: 970.461.0730 extension 332
Email: support@arrakis-systems.com
Console Support
Phone: 970.461.0730 extension 316
Email: consolesupport@arrakis-systems.com
Console Parts Purchasing
Phone: 970.461.0730 extension 316
Email: consolesupport@arrakis-systems.com
Furniture Support
Phone: 970.461.0730
Email: furnituresupport@arrakis-systems.com
Accounting
Phone: 970.461.0730 extension 308
Email: accounting@arrakis-systems.com
Purchasing
Phone: 970.461.0730 extension 313
Email: arrakis@arrakis-systems.com