ARRAKIS SYSTEMS           Support

Automation

Automation

Automation

Consoles

Consoles

Consoles

Furniture

Furniture

Furniture

Other

Other

Other

  Contact

Automation Support

 

Phone: 970.461.0730 extension 332

Email: support@arrakis-systems.com

Hours: Monday - Friday

            8:00am - 4:30pm (Mountain Standard Time)

            Excluding standard United States Holidays

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  Phone Training Sessions

New to our product? Let us train you in our exclusive training sessions

 

We offer Phone Training Sessions where we may log on to your PC and teach you and your staff the basics of the software. These training sessions are an excellent way for getting quick answers and helping getting you started

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  Manuals 

For the most extensive resource in learning your product

 

One of the best resources is the instruction manual. These manuals contain all necessary material for learning the software and hardware. Go to the manuals page to see all the latest information on your automation system.

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  Video Tutorials

An exceptional way to learn your software

 

Want to learn at your pace at any time of the day or night? Video tutorials are the way to go. These allow the user to train at their pace and receive visual style training. Go to the video tutorials page to see all the latest videos on your automation system.

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  Troubleshooting        

Fix it Solution Center  Check out our Fix it Solution automated help. This online, 24x7, automated help takes common problems and walks you through the steps to correct the issue you may be experiencing. 

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  Unlocking Software

Need to unlock your software?

 

Depending on your software and your program, you will need to unlock your software. Click on the Learn More button to find out more.

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  Software Update

Need a software update?

 

Check and see if you are on the latest version of software. Click on the Learn More button to find out how you may update or upgrade your software:

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  Warranty

Your investment is protected!

 

Depending on your product and purchase method, you are protected against defects. Go to our warranty page to see how you may have peace of mind.  

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  Factory Training

Visit us in Colorado, and learn about your product

 

We regularily conduct training's at our factory and want to meet with you and your staff. Visit this page to see how our factory trainings work and when you can visit us!  

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  On-Site Training

Can't come to us? Well then we can come to you!

 

Learn how you can schedule a time with one of our Tech's for training you and your staff.  

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  Customer Support Feedback

Let us know how we are doing

 

Arrakis Systems takes pride in our customer support and want your recommendations and feedback. Our customers are our #1 priority, so please let us know what we can do to improve your experience.

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  Product Feedback

Let us know how we are doing

 

Arrakis Systems takes pride in our product and want your recommendations and feedback. Our customers are our #1 priority, so please let us know what we can do to improve your experience.

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  Parts Orders

Need parts for your board?

 

We have a wide collection of parts for your board. Go to this page to see how you may make a parts order

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  Warranty

Your investment is protected!

 

Depending on your product, you are protected against defects. Go to our warranty page to see how you may have peace of mind.  

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  Manuals

An exceptional way to learn about your Console

 

Want the most extensive information about your board, find a .pdf manual of your console. Here is a collection of the latest manuals for your board:

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  Schematics

Need a Schematic?

 

Service schematics for your console may be found by going to the manuals page. If you do not see the schematic for your console, please contact consolesupport@arrakis-systems.com

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  Product Feedback

Let us know how we are doing

 

Arrakis Systems takes pride in our product and want your recommendations and feedback. Our customers are our #1 priority, so please let us know what we can do to improve your experience.

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  Manuals

An exceptional way to help you setup your furniture

 

Every set of Furniture comes with an installation manual included with the shipment. To request another copy please contact furnituresupport@arrakis-systems.com

  Warranty

Your investment is protected!

 

Depending on your product, you are protected against defects. Go to our warranty page to see how you may have peace of mind.  

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Contact Information

 

General

Phone: 970.461.0730

Fax: 970.663.1010

Email: arrakis@arrakis-systems.com

Hours: Monday - Friday

            8:00am - 4:30pm (Mountain Standard Time)

            Excluding standard United States Holidays

 

Sales

Phone: 970.461.0730 extension 309

Email: sales@arrakis-systems.com

 

Automation Support

Phone: 970.461.0730 extension 332

Email: support@arrakis-systems.com

 

Console Support

Phone: 970.461.0730 extension 316

Email: consolesupport@arrakis-systems.com

 

Console Parts Purchasing

Phone: 970.461.0730 extension 316

Email: consolesupport@arrakis-systems.com

 

Furniture Support

Phone: 970.461.0730

Email: furnituresupport@arrakis-systems.com

 

Accounting

Phone: 970.461.0730 extension 308

Email: accounting@arrakis-systems.com

 

Purchasing

Phone: 970.461.0730 extension 313

Email: arrakis@arrakis-systems.com