How can we help you?

Podcast Support

Contact

Phone: 970.461.0730 extension 316

Email: support@arrakis-systems.com

Hours: Monday - Friday

            8:00am - 4:30pm (Mountain Standard Time)

            Excluding standard United States Holidays

 

 

Technical Documentation

We have an extensive collection of documentation on our consoles. Download all the latest installation and operations manuals for your console. Please contact the factory if your product is not listed.

 

Recommended PC Specs

For optimal performance, please follow the specs listed below:

 

A) Windows 10 Pro

B) 8GB of RAM or more.

C) CPU with a benchmark of 6,000 or greater. A great site that gives accurate CPU benchmarks can be found at this link here: http://www.cpubenchmark.net/cpu_list.php

D) SSD - A solid state drive is not required, but highly recommended. This allows quicker restart times, and better performance.

 

 

APEX Creator Software Update

It is important to have the latest version of software. The latest version of software can be downloaded after filling out the form below.

STEPS TO UPDATE:

STEP 1 - Fill out the form below

Fill out the form below to get the download link.

  *Required

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STEP 2 - Run the update

1) Double click on the downloaded update file.

2) Run through the various messages until the update is finished.

3) Restart your software at a convenient time.